Privacy Policy & Cookie Policy


Last updated: October 2025

Your privacy matters to us.

This policy explains how myafricanadventures.com we collect, use, protect, and share your personal information when you visit our website, contact us, or book a trip.


1. What Personal Information We Collect

We collect only what we need to provide our services and improve your experience.

This may include:

  • Contact details: name, phone number, email address
  • Booking details: travel dates, group size, accommodation preferences
  • Payment information: handled securely by approved third-party processors
  • Communications: emails, enquiries, or reviews you send us
  • Website data: browser type, device information, IP address, and pages visited (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and manage bookings and payments
  • Provide customer support and pre-/post-trip communication
  • Send itineraries, invoices, and updates
  • Improve our website and marketing performance
  • Comply with legal, tax, and accounting obligations

We will not sell or rent your personal information to anyone.


3. Sharing Your Information

We share only what is necessary, and only with trusted partners, such as:

  • Travel suppliers (lodges, vehicle rental partners, activity operators) for confirmed bookings
  • Payment gateways for secure transaction processing
  • IT or marketing service providers who maintain our systems
  • Authorities or insurers when legally required

All partners are required to handle your data responsibly and only for agreed purposes.


4. Data Storage and Retention

Your personal data is stored securely on encrypted systems.

We keep it only as long as needed for:

  • Your active booking or enquiry
  • Legal and financial record-keeping

    After that, it’s safely deleted or anonymised.


5. Your Rights

Under POPIA (and GDPR if applicable), you may:

  • Access your personal information we hold
  • Correct or update inaccurate information
  • Request deletion of your data (where legally possible)
  • Withdraw consent for marketing communications

To exercise any of these rights, email us at info@myafricanadventures.com
We’ll respond within a reasonable time.


6. Data Security

We take security seriously.
Our systems use encryption, firewalls, and access controls to prevent unauthorised access, alteration, or loss of your information.
However, no online transmission is 100 % secure, and you share information at your own risk.


7. Marketing Communications

We may occasionally email you about new tours, specials, or travel updates.
You can opt out at any time by clicking “unsubscribe” or contacting us directly.
We never send spam or share mailing lists.


8. Cookies and Tracking Technologies

What are cookies?

Cookies are small files saved on your device to help websites remember your preferences and improve functionality.

How we use cookies

We use:

  • Essential cookies – to make the website function properly (e.g., navigation, booking forms)
  • Analytics cookies – to measure traffic and improve our content (e.g., Google Analytics)
  • Preference cookies – to remember your language or region settings

Managing cookies

You can manage or delete cookies through your browser settings.
Disabling them may affect site performance or certain features (e.g., forms or maps).


9. Third-Party Links

Our website may include links to other travel partners or social-media platforms.
We are not responsible for their privacy practices or content.
Please review their policies before sharing information with them.


10. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time.
The latest version will always appear on this page with an updated “Last updated” date.